Customer Service

Shipping & Delivery

We use different shipping ways, because such an operation enables the shipping time to be as shortest as possible based on different countries and areas and also makes sure the shipping security and convenience.

It takes about 1-2 days to process your order. After it is shipped out, we will send you the tracking number by email. Free Shipping is available for most of the countries around the world .

We use a variety of carriers. Depending on your order quantity and shipping address. Promise you of safe shipping and right items. These include: EMS, UPS, TNT, DHL, Fedex and Sodexi. The orders usually are dispatched within 24 - 48 hours from the order date. After the goods are dispatched, we will provide you a tracking number for tracking online immediately. It is arrival you in 5 to 8 days.If you didn't receive shipping notification letter, please check your mail box or contact us.

Please make sure you are at home when packages are expected to arrive. All the packages are mailed inside another box. While for wholesaling, please contact us! Free shipping and great discount can be offered.

If you are not satisfied with the product and want to exchange for another one, you can contact us with your order ID and tracking number.You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.

If you did not receive your tracking number within 3 days after placing your order, your e-mail server may have seen it as spam. In this case, please contact us for assistance. We strongly recommend that you use traceable shipping, as we will not be responsible for any lost parcels. For overseas orders this process can take up to 30 days.